Case Study

OpenVPN leverages DoiT’s expertise to accelerate AWS Marketplace integration

Client
OpenVPN
Industry

Technology

Region
North America
Country
USA
Technologies
Amazon Web Services, AWS License Manager

Meet OpenVPN

OpenVPN is a global leader in secure networking solutions, providing advanced Virtual Private Network (VPN) services that empower businesses to safeguard their digital assets. With millions of users worldwide, OpenVPN offers a self-hosted VPN solution, Access Server, as well as a cloud-delivered VPN service, CloudConnexa, to help businesses evolve from a trusted-perimeter security model to an identity-based ZTNA approach. OpenVPN offers robust, scalable, and flexible security solutions for organizations of all sizes, delivering secure remote access, zero trust network access (ZTNA), and seamless connectivity.

The Challenge

OpenVPN aimed to publish its VPN solution on AWS Marketplace to expand its customer reach and streamline its procurement process. While AWS Marketplace offers a robust platform for software distribution, OpenVPN encountered challenges in navigating the listing process due to the complexity of technical documentation and the need for more tailored guidance. Delays in the roadmap would have put OpenVPN’s go-to-market timeline at risk. The company required expert support to navigate AWS Marketplace processes, gain clarity on licensing models, and successfully onboard its solution.

The Solution

DoiT’s Cloud Reliability Engineers (CREs) stepped in as trusted advisors, helping OpenVPN accelerate its AWS Marketplace integration. Through a collaborative approach, DoiT provided:

  • Technical strategy and guidance: DoiT’s CREs mapped OpenVPN’s licensing needs to AWS Marketplace capabilities, including AWS License Manager, configurable contracts, and custom metering to support mid-cycle upgrades and varied customer licensing models.
  • Escalation and back-channel support: DoiT also leveraged direct communication channels with AWS to address OpenVPN’s technical queries and resolve roadblocks in the product listing process.
  • Optimized licensing models: CREs at DoiT provided expert insights into AWS Marketplace’s contract-based and configurable pricing models, enabling OpenVPN to make informed decisions.

DoiT’s deep AWS expertise and collaborative support enabled OpenVPN to move forward confidently with its AWS Marketplace listing.

The Results

With DoiT’s assistance, OpenVPN successfully navigated AWS Marketplace’s complexities, overcoming technical and procedural challenges that had previously stalled progress. Key outcomes included:

  • Faster AWS Marketplace listing: OpenVPN reduced delays and successfully launched their VPN solution on AWS Marketplace.
  • Optimized licensing strategy: Clear guidance on pricing models allowed OpenVPN to select the best-fit approach for their business model.
  • Seamless AWS integration: DoiT’s expertise ensured OpenVPN could leverage AWS Marketplace’s advanced functionalities without friction.
Andrew Proctor, Director of IT Operations at OpenVPN
“DoiT provided the expertise we needed to break through AWS Marketplace hurdles. Their guidance and AWS knowledge made all the difference in getting our product listed successfully.”

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