“PerfectScale gives us the confidence to automate Kubernetes optimization while letting our engineers focus on building what matters.”
Josh Zarrabi, Infrastructure Engineer
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Savings, insights, response times, and engagements. Updated live. No curation.
Unedited. Unfiltered. Unscripted.
The response of my issue was excellent, clear and have the right amount of explanation
Today
La asistencia fue excelente la persona asignada al ticket se comportó de una forma educada, nos ayudó a buscar todas las vías posibles de solución y nos ayudó a buscar información y formas para mediar así que ha sido muy eficiente.
Today
quick help, and good support from houssem
Today
thanks for keeping the world a better place
Today
Great! Clear concise answers, and good suggestions on how to move forward
Today
The root cause is still blurry even though we have theories on how this could have happened, I couldn't confirm this is what happened. It is still a bit unclear what exactly caused the issue.
Today
We asked for quota increases. Noam helped open tickets for us for our production accounts and push AWS for faster resolution. However,on AWS side, We've seen inconsistency in what should be a simple quota increase. Lack of clarity into the stage of the request, and requests that were submitted later were approved earlier. our first request took over a week for increase, and it was the most important one for our staging tests.
Today
Daniel was fantastic, but we find dealing with Looker's support team increasingly frustrating. Daniel did a great job navigating our issues with them.
Today
A good group to support
Today
Data received as requested
Today
Request actioned as expected
Today
Perfect feedback and my needs were suited !
Today
We value the in-depth investigation, however I the pace of investigation was not as fast as I would expect for something that is causing us recurring production incidents; In the meantime, we conducted our own investigation and based on telemetry data available to us and additional tests in lower environments, we were able to arrive at similar conclusions by the end of last week already. That said, quality of support is good, but DoIt / GCP support would be more valuable to us if the feedback loop was faster - then it could have sped up our investigation.
Today
I have interacted with Brian on a couple of occasions now and he provides exceptional advice and guidance. He is very knowledgeable about the subject matter and is very helpful in explaining the options that are available, as well as giving solid suggestions to the direction(s) to consider.
Today
Great response, Isidoro outlined perfectly the available options and clarified some blind spots we had, ultimately we moved forward with a customized solution using lamda to replicate our records in a private hosted zone.
Today
David was super responsive and asked good questions, the issue solved in the meantime but I appreciate the quick answers.
Today
Very helpful - thanks
Today
Prasnath was proactive and very helpful for our urgent needs, and provided useful info and suggestions to followup. This query was not a production-imparing topic but a business one, and still we received prompt responsiveness for our support request which we very much appreciate. Thank you! Update - while to you message we got confirmation from AWS Marketplace suppoet team that they managed to update the Legal Business Name on the target seller account exactly as we needed. So case resolved. If I run into any Doit related issues regarding the APN registration I'll contact again, otherwise thanks again for the proactive help.
Today
The response was on time and perfect
Today
The support provided by the support technician was good and efficient. They were finally able to resolve my issue.
Today
Meet your team
What are Forward Deployed Engineers?
Unlike support teams that respond to tickets or consulting firms that deliver reports and leave, Forward Deployed Engineers work alongside your engineers.
They know your architecture, your business context, and your constraints. They come with the platform. Not the invoice.
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What they say
“Without PerfectScale by DoiT, I don't know how we would do it. We'd have to have twice the number of people on my team to stay on top of it. With PerfectScale, we can focus on the more strategic issues.”
David Adkins, Director of Software and Platform Engineering
Connecting IBM and AWS privately was the piece we needed to get right, and we wanted to move faster on it than we could on our own. DoiT worked through the options with us, found the subnet overlap that was breaking the routing, and made it stable. That unblocked everything else.
DevOps Lead, Software Projects
Attribute™'s platform is truly unique. We now have crystal-clear visibility into our cloud spend at the workload and tenant level, and that insight has already led to actionable savings and powerful insights as we further scale our service.
Paul White, VP of Engineering, Shasta Cloud
We have worked with DoiT for many years, and there has been an increasing number of capabilities and features in DoiT Cloud Intelligence. We've embedded features such as Cloud Analytics and Reports in our own FinOps processes, it's become core to what we do.
Martin Lee, Director of Operations
DoiT gave us the confidence to move from experimentation to production. They helped us understand the right way to build AI for the real world.
Milad Rezazadeh, CTO
Attribute™'s cost grouping technology took our cost visibility and allocation to a whole new level. Now, our teams are fully accountable for their budgets, significantly improving our cloud efficiency and helping us minimize unnecessary costs.
Eli Zilbershtein, Head of DevOps, Hippo
You can't tag a customer in a multi-tenant environment. Attribute™ finally shows us what each customer costs and what's driving those costs.
Omri Cohen, Director of Engineering, Platform
Attribute™'s data is truly unmatched. No other solution on the market could deliver the precise customer cost and usage profiles we needed in such a complex infrastructure. Within weeks, the data from Attribute™ transformed our understanding of cost structures, influencing key strategic decisions in pricing, renegotiations, and market positioning.
Jonathan Langer, COO, Claroty
Attribute™ simplified tracking customer costs in our multi-tenant environments. Customer cost measurement is now clear and standardized, and finance gets the business context they need. Integration was quick and required no changes.
Kfir Lippmann, CFO, Salt Security
Attribute™ translates complex cloud bills into actionable, business-centric insights that empower our engineering teams to take true ownership of their costs.
Balamurugan Mohandossgandhi, Head of IT and Infrastructure, PropertyGuru
This has let us get a better idea of what our cost of goods sold really is. It's not every day you come across something that delivers value as quickly as yours did for us. I was seeing useful insights inside the POC, and we had only deployed it to a couple of real clusters.
Jason Moore, Principal DevOps Engineer, Accrete AI
Eliminating the need to tag thousands of resources has freed up my team and we've invested our efforts in enhancing our platform significantly.
Ziv Sivan, VP of Engineering