DoiT gave us the confidence to move from experimentation to production. They helped us understand the right way to build AI for the real world.
Milad Rezazadeh, CTO
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Savings, insights, response times, and engagements. Updated live. No curation.
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Chris was awesome. He was so kind and attentive. I can definitely tell he's extremely talented as well.
Today
I'm very satisfied with doit!
Today
AWS needs some improvement...
Today
I'm a bit disappointed by the quality of the support here. For once, I didn't have the reflex to "ask AI" before asking to DoIt support (this one is on me, my apologies). Still, there was clearly a drift between expectations and reality here: - I expected more qualitative answers (in terms of documentation and troubleshooting) as I assumed DoIt know better the perfectscale exporter than us, since it is integrated with their platform; - The reality is I received an answer that is basically GenAI answer from the support (recognizable by all the "em dashes" (—). In addition to that, that didn't answered all my questions: how it basically works (exporter and cr-manager, as we were in the dark for this issue), confirm we were referring the right helm chart values, etc. Don't get me wrong: I'm fine with the usage of GenAI, even for support (we do as well). But IMO it should be done and reviewed by experts, a mix of human and GenAI is the best for quality. I generally have very good contact with DoIt support and it is the first time I experience this. I'm sure this feedback will help contributing to the improvement though !
Today
Michelle walked me through the change on a call, just so I could have a second set of eyes. Thanks!
Today
Come from AWS Enterprise Support, was not sure what to expect. The DoiT specialist was able to provide a satisfactory resolution to the case as well as follow up information from AWS.
Today
AWS should focus more on root cause analysis.
Today
Dhiraj was great help. Thank you!
Today
While the DoIT support team did a great job trying to push the case forward, the service from AWS support has been completely unacceptable. It took five days to unblock a CloudFormation stack due to an internal bug in their managed service. Despite waiting more than three months for a refund, AWS has deflected all responsibility and refused to account for the resources that remained running solely because of this issue. We are being penalized twice: first, by having to bear the consequences of a known AWS bug, and second, by seeing no value from the hundreds of thousands of dollars we spend on Enterprise Support.
Today
I can't emphasis enough how much Hannes helped us here! We had a tricky, persistent GCP issue that had been bugging our team for months. Hannes jumped in, pinpointed the root cause almost immediately with our provided data, and suggested the exact quick and long term fixes. This single interaction saved us so much future headache.
Today
Arian was excellent as always. He set up a call and explained the different options to us as well as the impacts of each option, and offered to raise a bug ticket with Google.
Today
We manage to validate the problem (after the initial mis-interpretation) and validate potential fixes with GKE.
Today
Instant turnaround and offer for meeting even though it was not needed after all, thanks Bogdan
Today
Gerardo was a superb point of contact.
Today
Una respuesta muy completa y detallada que resuelve nuestras dudas
Today
Awesome proactive reach out and guidance for a successful upgrade.
Today
Quick and precise answer to resolve our issues/questions. Thanks a lot!
Today
Joseph provided a comprehensive, prompt response and a friendly follow up on a call. Thanks for your help
Today
Alfred pointed us to the right solution right away. Thanks!
Today
Support response time was fast, instructions were clears and worked as expected.
Today
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What they say
Attribute™'s cost grouping technology took our cost visibility and allocation to a whole new level. Now, our teams are fully accountable for their budgets, significantly improving our cloud efficiency and helping us minimize unnecessary costs.
Eli Zilbershtein, Head of DevOps, Hippo
You can't tag a customer in a multi-tenant environment. Attribute™ finally shows us what each customer costs and what's driving those costs.
Omri Cohen, Director of Engineering, Platform
Attribute™'s data is truly unmatched. No other solution on the market could deliver the precise customer cost and usage profiles we needed in such a complex infrastructure. Within weeks, the data from Attribute™ transformed our understanding of cost structures, influencing key strategic decisions in pricing, renegotiations, and market positioning.
Jonathan Langer, COO, Claroty
Attribute™ simplified tracking customer costs in our multi-tenant environments. Customer cost measurement is now clear and standardized, and finance gets the business context they need. Integration was quick and required no changes.
Kfir Lippmann, CFO, Salt Security
Attribute™ translates complex cloud bills into actionable, business-centric insights that empower our engineering teams to take true ownership of their costs.
Balamurugan Mohandossgandhi, Head of IT and Infrastructure, PropertyGuru
This has let us get a better idea of what our cost of goods sold really is. It's not every day you come across something that delivers value as quickly as yours did for us. I was seeing useful insights inside the POC, and we had only deployed it to a couple of real clusters.
Jason Moore, Principal DevOps Engineer, Accrete AI
Eliminating the need to tag thousands of resources has freed up my team and we've invested our efforts in enhancing our platform significantly.
Ziv Sivan, VP of Engineering
PerfectScale by DoiT has become an important part of how we optimize Kubernetes at scale at OneFootball. It gives our platform team the visibility, automation, resiliency insights, and confidence we need to balance cost efficiency with production readiness, especially as we prepare for major global football moments like the 2026 FIFA World Cup.
Andrea Benfatto, Platform/Cloud Runtime Engineering Manager
Cloudflow's new RDS End of Life alerts have allowed us to be more proactive on keeping our database instances up-to-date. The new solution gives us internal visibility ahead of time so that we can prepare for upgrades, instead of having to upgrade under pressure while incurring extended support costs.
Jon Fairbanks, Site Reliability Engineering Manager
PerfectScale cut 40% off our total EKS spend, and the automations handle what used to take our team 20 hours a month. Now we spend that time on reliability and performance instead of chasing cost metrics.
Caio Cristo, Director of Infrastructure/SRE
What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio